Hilton Batumi

Location is ideal: it is right between the Old City and the new areas, closer to the Old City. Almost everything is in a walking distance. The beach is also a short walk across the park. The hotel is new, and therefore 'not tired'. The room and common areas we very clean. Very good breakfast to any taste. It is quite expensive, but for what there is - it is justified. Wifi worked surprisingly well. The real difference made a reception specialist by name Avto (Avtandil). He really makes an extra step to help guests to feel cared for by doing things that are in his power, albeit small but important for people: giving an upgrade if he can, really making an effort to understand your situation and help,

"In Batumi, there are several hotels, including those with 5 stars, but I am a loyal guest and only stay at the Hilton. There are several reasons for this: the location, comfort, friendly environment, great breakfast, spa, swimming pool, atmosphere, Skybar, and the friendly and super nice staff. I truly enjoy my time there. The rooms are pleasant, and the view from the room, regardless of the direction, is just spectacular."

A warm greeting, a genuine smile, and the helpful customer representative "SOPO" immediately reassured me that I was in the right place. She has demonstrated a genuine passion for her work as a customer service representative and an admirable commitment to the well-being of guests. During my stay at Hilton Hotels in Batumi, I was extremely satisfied with the level of service that was provided by the hotel at all levels, as well as the level of comfort of my room, as well as the view of the ocean which exceeded my expectations. It is without a doubt that I will recommend this hotel to all of my friends and family, and I will definitely stay here again.

Location is good & the property is also nice. Breakfast was decent good variety. Honestly when I checked I was not happy there was no water the glass were not clean. We got really upset. But then came hotel manager TINA she was excellent she just made everything perfect for us. She is excellent. One more important I was really impressed as there some disabled staff giving there 100%in the job. So happy to see such initiatives taken.

The Hilton staff led by Ms. Lana & team were Exceptional and super helpful to make our trip wonderful and memorable. Exceptional hotel views and recommend the panoramic room view. Hotel amenities, breakfast and hygiene was top notch. Special mention to Arsalani @ Hotel Pelion who was so kind hearted and always made us feel welcome and served us some delicious Georgian cuisines and also assisted us with some child friendly pasta for my little girl. We will definitely visit again and recommend to stay @ the Hilton always.